NAMED "BEST OF INDY 2016 AND 2018 - HEALTH AND BEAUTY" FOR MICROBLADING! Read more
301 East Carmel Drive Suite A200
Carmel, IN 46032
Giving Back Program
At Lash & Brow Design Co., we know that dealing with cancer is hard enough and many yearn for a sense of normalcy. Most cancer patients who are about to begin a cycle of chemotherapy know they will lose their hair - but many are not aware that this loss includes their eyebrows and even their eyelashes. We created this program with those individuals in mind, including burn survivors who have lost their hair as well. Feeling confident after going through such a traumatic experience can be difficult for many.
Our owner Kate Adams wanted to provide individuals with the opportunity to regain their confidence. Her strong passion for giving back to her community has sparked this program and brought it to life. She performs permanent makeup for eyebrows - free to one candidate each month. We have worked with a multitude of individuals not just from our home state of Indiana!
If you know someone or you are a survivor yourself who would like to be considered for this amazing opportunity, please fill out the form below. It does not matter what type of cancer you have or have survived. You must qualify for the treatment when you submit your application. See the details below to know if you are eligible or contact us directly.
At this time, we unfortunately are unable to fly out candidates to Indiana. If you reside outside of Indiana and are chosen for the program, you are responsible for traveling to our salon to receive the service. We will of course work with you to find a date and time appropriate for your travel. This may be affected by how far out you are from receiving treatment for chemotherapy and/or radiation. Contact us for further details.
" The purpose of life is to
DISCOVER YOUR GIFT;
the work of life is to
DEVELOP IT;
and the meaning of life is to
GIVE YOUR GIFT AWAY."
- David S. Viscott
Why We Share Your Story
Inspire
Sharing your story with others helps to inspire them to do the same. Far too often, people hide parts of their struggle out of fear of being looked at differently. You may not think that your story has any impact but it absolutely does. Your courage to share your journey inspires others to do the same and we help to broadcast that courage by sharing it.
Educate
We gain so much insight from learning more about others. For those who have never gone through what you have, they learn more from your experience. Being able to teach others about the struggles someone has gone through and to help others learn of the different options available to them means normalizing what people go through.
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Why do I need to have a card on file?It is our salon policy that our guests have a valid card on file. When booking with our salon, you are responsible for any cancellation fees incurred for cancelling an appointment and/or missing an appointment. Because our artists are reserving that time to pamper you, missing any appointment takes away from the time our artists had and from guests who would have loved to have that appointment.
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Why do I need to make a deposit for an appointment?Some services that we provide can range from 1 - 3 hours for the appointment. This means that we are reserving a longer amount of time to perform a service and when an appointment like that is canceled or rescheduled, it is time that another guest could have booked for. We want to respect each and every one of our guests' time as we understand how valuable your time is. That is why we require a deposit for certain appointments. All deposits are nonrefundable and nontransferable.
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Our 72 Hour Guarantee for Lash ExtensionsWe believe in backing what we do and the services we offer. We want your lashes to last as long as possible. Within the first 72 hours of your lash appointment, whether it is a full set or a fill, if you lose lashes we want to know! If you have lost lashes and there is not a natural lash attached to it within the first 72 hours, we want to know so we can make it right. 75% of retention is on the artist 25% is on the client. There are a few things we need to make sure you are doing. - Do you have our lash cleanser and are you using it every night after the first 24 hours? Even if you are not wearing makeup you still create oil on your eyelids and we don't want that to affect your lashes. - Did you keep them dry and makeup free the first 24 hours? - Are you using or wearing any makeup or face products with oil? Lastly, we ask that if you lose any lashes in the first 72 hours to bring them to us so we can look at them to see if a natural lash is attached to them. You can bring them in a plastic baggie. We value you supporting our small business and want you to know that your time and resources are important and want you to feel you are getting your money's worth!
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I want to book for a full set of lash extensions/keratin lash infusionFor a full set of lash extensions, you will need to first have a consultation (complimentary) with one of our lash artists before any full set of lash extensions can be booked. Our Keratin Lash Infusion and our Full Set of Lash Extensions require a deposit of $50 - this deposit will be applied at checkout. All deposits are nonrefundable and nontransferable.
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I want to book a permanent makeup appointment but there are two types of artists?We indeed have two permanent makeup artists. Our Advanced and Master artist have different pricing for their services and the deposit required will differ. To book with our Advanced artist, we require a deposit of $200. Our Master artist requires a deposit of $400 for their services. All deposits are nonrefundable and nontransferable.
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I'm not happy/satisfied with my service. What can be done about this?We strive to provide an amazing experience and service for all guests who walk through our door. If you are not satisfied with the service you received, we would like you to reach out to us within 48 hours after your original appointment time so we may set up a complimentary appointment to make it right by you! If we are not contacted within this timeframe, we unfortunately cannot provide the appointment due to scheduling restrictions. Please reach out to us via phone, email, and/or text explaining what you are dissatisfied about.
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Why do I need a consultation for permanent makeup/lash extensions?We place great importance on ensuring we know exactly what you are looking for and making sure that we can discuss your expectations. What one considers natural may be dramatic to someone else. This is why a consultation is vital to knowing what you are wanting! Our artists spend the time to discuss the procedure with you and what would look best on you by assessing your facial features. This is why we require consultations so that both you and your artist can walk into the actual service knowing exactly what to expect and what is the desired look!